Credit Europe Bank becomes Nexent Bank!
Q & A rebranding
Why do you do the rebranding?
What kind of impact does the rebranding have on me as a customer?
When will the change happening?
Is your service available as usual?
Do I need to update the app or do I have to download a new one?
What happens to existing contracts?
What happens, if I have to request documents from the past (e.g. account statements or tax certificates)?
Do I have a special termination right due to the rebranding?
Do my account or account number will change?
Will my login credentials stay the same?
Will Online Mobile / Mobile Banking change?
Will products or services change?
What does the new name mean?